WRCAC Telemental Health Resource Center

Overview

Background
Research
About Us

Getting Started

Introduction
Creating Buy-In
Assessing Readiness
Program Development
Implementation
Documentation
Location 
Training
Reimbursement 
Sustainability

Clinical

Introduction
Clinical Guidelines
Confidentiality
Ethical Issues
Delivering EBTs
Engagement
Retention
Supervision
Training
Mobile Applications

Technology

Introduction
Set-Up Guides and Toolkits
Internet Access
Video Platforms
Contingency Plans

Legal/ Regulatory

Introduction
HIPAA
Cross-State Issues
Licensing
Insurance
Compliance

Resources

Introduction
State-Level Resources
Federal Resources
Funding
Telehealth Resources

Confidentiality

An Overview of Cybersecurity This webinar sponsored by the NCTRC and presented by Jordan Berg and Julia Chua discusses the steps programs need to take to ensure cybersecurity and provides resources to help telehealth service providers improve their cybersecurity. 

Health Industry Cybersecurity Practices: Managing Threats and Protecting Patients PDF This document developed by the Department of Health and Human Services provides readers with a set of consensus-based and industry-led guidelines, best practices, methodologies, procedures, and processes for maintaining effective cybersecurity.

Cybersecurity Framework This framework provided by the National Institute of Standards and Technology provides standards, guidelines and best-practices to manage cybersecurity-related risk. 

Cyber Security: Top 5 Things You Can Do Tomorrow Morning to Protect Your Practice and Your Clients/Patients This webinar hosted by the Telebehavioral Health Institute describes what ransomware attacks are and how to combat them to protect your practice and your clients. 

*If your program or practice has established confidentiality policies and protocols, it is recommended to use those as a base point and adapt the established guidelines to fit the needs of a telemental health service model.