WRCAC Telemental Health Resource Center

Overview

Background
Research
About Us

Getting Started

Introduction
Creating Buy-In
Assessing Readiness
Program Development
Implementation
Documentation
Location 
Training
Reimbursement 
Sustainability

Clinical

Introduction
Clinical Guidelines
Confidentiality
Ethical Issues
Delivering EBTs
Engagement
Retention
Supervision
Training
Mobile Applications

Technology

Introduction
Set-Up Guides and Toolkits
Internet Access
Video Platforms
Contingency Plans

Legal/ Regulatory

Introduction
HIPAA
Cross-State Issues
Licensing
Insurance
Compliance

Resources

Introduction
State-Level Resources
Federal Resources
Funding
Telehealth Resources

Contingency Plans

Develop A Contingency Plan This webpage developed by AAFP helps users understand the need for a contingency plan, learn the basic structure of one and helps develop and implement a contingency plan of their own.

How to Create a HIPAA-Compliant Contingency Plan This one hour course provided by Person Centered Tech provides attendees with the tools for developing technology based contingency plans that are HIPAA-compliant.

Home-Based Telemental Healthcare Safety Planning: What You Need to Know (Luxton et al., 2012) Telemental health (TMH) care provided directly to the home is an emerging area of care delivery. TMH care involves awareness of safety issues and adequate safety planning, although detailed practical recommendations for home-based TMH safety planning are absent in the literature. With this article we aim to increase awareness of safety issues associated with home-based synchronous TMH treatment and to discuss recommendations for consistent safety planning that can inform the development of standard operating procedures, emergency protocols, and overall good TMH practice. Specific areas discussed include consideration of state and local requirements, appropriateness of TMH care, technology and infrastructure, and emergency management and monitoring procedures. The topic of safety, as it relates to TMH policy, as well as the need for additional TMH research are also discussed.

Health Industry Cybersecurity Practices: Managing Threats and Protecting Patients PDF This document developed by the Department of Health and Human Services provides readers with a set of consensus-based and industry-led guidelines, best practices, methodologies, procedures, and processes for maintaining effective cybersecurity.

Risk Management Considerations When Using Social Media and Technology in Psychiatry (2015) This one hour course provided by the American Psychiatric Association walks through modern technology and it’s affects/benefits on the psychiatric practice. Recommendations are given to limit/avoid potential issues with using electronic mediums. This course is free for APA members and $25 for nonmembers.